Frequently Asked Questions
Everything you need to know about your Ghirelli experience
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
Ghirelli accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
We are committed to ethical fashion. We work closely with our suppliers to ensure that our fabrics are sourced responsibly and that our manufacturing processes meet high environmental standards.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart to ensure the perfect fit for your silhouette.